Help & Contact

You must be signed in with a complete profile to bid. On each listing you enter a maximum bid — the most you are willing to pay. That amount stays private. Sellers cannot set custom bid steps; Letsallbuy applies the same increment ladder on every auction.

Platform bid increments by current price

Current auction price	Bid increment
Up to £9.99	£1
£10 – £24.99	£2
£25 – £99.99	£2
£100 – £249.99	£5
£250 – £999.99	£10
£1,000+	£25

• Current bid is what everyone sees. We raise it for you in whole-pound platform increments (see table above — the listing shows the minimum for the current price).
• You only pay enough to stay ahead of the next bidder, up to your maximum — not necessarily your full maximum.
• If you are already winning, you can still raise your maximum to protect your lead without waiting to be outbid.
• Anti-snipe: in the final 30 or 60 seconds (set by the seller on each listing), a bid that raises the current price or comes from someone else can extend the auction. Raising only your hidden maximum while you are already winning does not reset the clock.

Payment, collection, and postage are arranged between buyer and seller after the auction ends — Letsallbuy runs the clock and bidding rules only.

For collection orders (not postage), Letsallbuy creates a unique Collection PIN so the seller cannot complete handover without the code you share at collection. Letsallbuy does not process payments or refunds — checklist marks are a record between buyer and seller only.

Buyer (optional + PIN)

• Open Messages → Invoice & checkout.
• When you are ready to collect, tap I’m ready to collect — show my PIN. The PIN stays valid for 48 hours from that moment — you do not need to collect straight after winning.
• You may tap I have received the item when you have it — this is optional and does not complete handover alone.
• Keep the PIN private until you physically have the item; share it with the seller only at handover when you are satisfied.

Seller (required to complete handover)

• The buyer issues their PIN when they are ready; you cannot confirm handover until then.
• At collection, ask the buyer for their PIN.
• Use Confirm handover (enter PIN) in Messages and enter that PIN.
• When the PIN matches, handover is recorded and the order checklist moves on (both sides are marked where applicable).

After 5 wrong tries, the PIN locks for that order and does not unlock automatically — contact support from Messages for a new PIN. If the 48-hour window passes before handover, the buyer can issue a new PIN from Messages when they are ready again.

Saved only on this device (browser). Use “Add to watchlist” on a listing to track it from the Watchlist menu in the top bar.